Terms & Conditions

PLEASE READ THE TERM & CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. We may modify them without prior notice. By using this website and placing an order with us, you are agreeing to our terms of use, bound by such modifications, alteration or updates. If at any time you do not wish to accept these conditions, then you may not use this site.

Information contained in this Site, including but not limited to the rules that govern the use of the Site, is subject to change without notice. Your use of the Site following any such change constitutes your agreement to follow and be bound by the rules as changed.

All rights reserved included but not limited to the design, text, graphics, photos and arrangement.

All trademarks, product names, company names and/or logos cited herein are the property of their respective owners.

We try our best to avoid any security breach, but cannot guarantee absolute security. You acknowledge that we are not responsible for any security of the website.

The receipt of an order number confirmation or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. We reserve the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer.

If we are refused authority from your card issuer for payment, you agree to compensate us in full against any and all reasonable costs and expenses (including reasonably legal costs) that we may incur in obtaining payments due from you that you have not made in accordance with your agreement with us as set out in these terms and conditions.

Prices and availability of products on the Site are subject to change without notice. We reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).

Clients should be aware that all cookies products are made by hand and small discrepancies should be anticipated even in the same batch of products

Our cookies should be always stored in dry area at room temperature (approximate between 15 to 25oC) and out of direct sunlight. We strive to make sure that your order to arrive in perfect condition. If you find your items are not in good condition, please notify us of the problem with the invoice immediately after your receipt of your items.

All prices indicated are in Hong Kong Dollars. Customers can make secure payment by major credit cards via PayPal or Alipay.  Delivery charges if applicable, will be borne by the customer and paid directly to the courier.

We reserve all rights to suspend the processing and delivery in the event of a payment authorization by credit card being refused by officially accredited organizations or in the case of non-payment. We reserve all rights to refuse any order made by any customer with whom there exists a dispute of any nature.

We deliver to most areas in Hong Kong. Delivery charges will be borne by the customer and paid directly to the courier. Addition charge may apply to Tung Chung, Airport, Ma Wan, Lantau Island, Discovery Bay and other outlying islands.