Terms & Conditions

PLEASE READ THE TERM & CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. We may modify them without prior notice. By using this website and placing an order with us, you are agreeing to our terms of use, bound by such modifications, alteration or updates. If at any time you do not wish to accept these conditions, then you may not use this site.

GENERAL
Information contained in this Site, including but not limited to the rules that govern the use of the Site, is subject to change without notice. Your use of the Site following any such change constitutes your agreement to follow and be bound by the rules as changed.

COPYRIGHT
All rights reserved included but not limited to the design, text, graphics, photos and arrangement.

TRADEMARKS
All trademarks, product names, company names and/or logos cited herein are the property of their respective owners.

ORDER SECURITY
We try our best to avoid any security breach, but cannot guarantee absolute security. You acknowledge that we are not responsible for any security of the website.

ORDER ACCEPTANCE
The receipt of an order number confirmation or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. We reserve the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer.

If we are refused authority from your card issuer for payment, you agree to compensate us in full against any and all reasonable costs and expenses (including reasonably legal costs) that we may incur in obtaining payments due from you that you have not made in accordance with your agreement with us as set out in these terms and conditions.

Prices and availability of products on the Site are subject to change without notice. We reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).

WARRANTY
Clients should be aware that all cookies products are made by hand and small discrepancies should be anticipated even in the same batch of products

Our cookies should be always stored in dry area at room temperature (approximate between 15 to 25oC) and out of direct sunlight. We strive to make sure that your order to arrive in perfect condition. If you find your items are not in good condition, please notify us of the problem with the invoice immediately after your receipt of your items.

PAYMENT
All prices indicated are in Hong Kong Dollars. Delivery costs if applicable will be indicated before the final confirmation of the order. Customers can make secure payment by major credit cards via PayPal and Alipay.

We reserve all rights to suspend the processing and delivery in the event of a payment authorization by credit card being refused by officially accredited organizations or in the case of non-payment. We reserve all rights to refuse any order made by any customer with whom there exists a dispute of any nature.

DELIVERY
We deliver to most areas in Hong Kong. Addition charge may apply to Tung Chung, Airport, Ma Wan, Lantau Island, Discovery Bay and other outlying Islands.

IN CASE OF ANY DISPUTE, WE RESERVE THE RIGHT OF FINAL DECISION